openSUSE-SU-2018:4046-1: moderate: Security update for otrs

openSUSE Security Update: Security update for otrs

Announcement ID: openSUSE-SU-2018:4046-1
Rating: moderate
References: #1115416
Cross-References: CVE-2018-19141 CVE-2018-19143
Affected Products:
openSUSE Leap 15.0
openSUSE Backports SLE-15

An update that fixes two vulnerabilities is now available.


This update for otrs fixes the following issues:

Update to version 4.0.33.

Security issues fixed:

– CVE-2018-19141: Fixed privilege escalation, that an attacker who is
logged into OTRS as an admin user cannot manipulate the URL to cause
execution of JavaScript in the context of OTRS.
– CVE-2018-19143: Fixed remote file deletion, that an attacker who is
logged into OTRS as a user cannot manipulate the submission form to
cause deletion of arbitrary files that the OTRS web server user has
write access to.

Non-security issues fixed:

– Full release notes can be found at:

Patch Instructions:

To install this openSUSE Security Update use the SUSE recommended installation methods
like YaST online_update or “zypper patch”.

Alternatively you can run the command listed for your product:

– openSUSE Leap 15.0:

zypper in -t patch openSUSE-2018-1503=1

– openSUSE Backports SLE-15:

zypper in -t patch openSUSE-2018-1503=1

Package List:

– openSUSE Leap 15.0 (noarch):


– openSUSE Backports SLE-15 (noarch):



To unsubscribe, e-mail:
For additional commands, e-mail: